Comparison Checklist

Bettenhausen Dodge understands the seriousness of purchasing the right automobile along with the auto dealer you do business with. Before you choose a company, make sure to ask these important questions - and find out why Bettenhausen Dodge is truly one of the best auto dealers in the business!
 
Bettenhausen
     
Other Dealer
 
Company Info:
How long has the auto dealer been in business?
 
 Since 1956    

 
Does the auto dealer make customer satisfaction a primary focus?
 YES    

 
Has the auto dealer been awarded ELITE status for their exemplary customer service?
 YES    

 
Is the auto dealer family owned and operated since established?
 YES    
 
 
Is the auto dealer active within the community and region in support of civic organizations?
 YES    
 
 
Employee Info:
Are the employees trustworthy, honest and respectful of your needs?
 YES    

 
Do the employees follow a hassle-free/ no-pressure sales policy?
 
 YES    
 
 
Do the employees exhibit remarkable friendliness and treat you like family?
 
 YES    

 
Do the employees go above and beyond efforts to meet your satisfaction?
 YES    

 
Customer Service Info:
Does the auto dealer refrain from high pressure negotiating games?
 YES    

 
Does the auto dealer pay their sales staff a salary, thus eliminating individual commissions?
 YES    

 
Does the auto dealer provide customers with a complete written breakdown of the total transaction price on a company letterhead?
 YES    

 
Does the auto dealer provide all the details of the transaction within 1 hour, without the need for a “closer”, business manager and Finance Manager’s assistance for more commissions?
 YES    

 
Does the auto dealer provide FREE Home Vehicle Delivery?
 YES    

 
Service:
Does the auto dealer provide customers with FREE Loaner Cars??
 YES    

 
Does the auto dealer provide customers with FREE Mobile Service?
 YES    

 
Does the auto dealer provide same-day vehicle service and quick lube?
 YES    

 
If you came across a current customer of the auto dealer, in all likelihood would that customer say THEY ARE THE BEST?
 YES    

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